4 Ways Companies Can Use Big Data Analytics Effectively
What are the common applications of Big Data? Think of, for example, a medical institution that wants to diagnose a disease. All of the information gathered from a variety of sources is used to treat each patient with the right drugs at the right time. Or think about an organization that needs to predict customer needs before the next product launch. Each piece of information from the past, present, and future helps with predicting what people want and need.
Some businesses have already begun applying the concepts of big data to their daily operations. Companies like Amazon and Expedia use big data to drive their business model, while Google and Yahoo use the technology to improve search results. Even financial institutions, such as banks and credit card companies, are making use of big data. This trend seems to be picking up steam, and it makes a lot of sense.
One obvious application is to use it to improve customer service. The insurance companies are well aware of the fact that they must provide a high level of service to keep their customers happy and to increase their profits. In order to do so, they must obtain all of the available information regarding their customers in order to make informed decisions regarding coverage, premiums, and services. Using big data analytics, insurance companies can obtain and evaluate this information to find out what types of services and discounts they can offer, in order to lure new customers. Doing so will ensure that the customer continues to remain loyal to the company.
Another application is in the arena of marketing campaigns. Companies that lack a comprehensive plan to market their products may benefit from incorporating some form of analytics into their marketing plans. Marketing plans based on data analytics allow marketers to focus on core messages rather than endless research and monitoring of potential customers. Using big data analytics means that marketing campaigns become more efficient and effective.
Medical care has also shown great promise in exploiting the benefits of big data. Thanks to advances in computing, health care organizations can utilize large data sets to analyze diagnoses and treatments. By doing so, medical professionals can identify specific patterns and determine whether or not certain treatments work better than others. In turn, these innovative efforts can help reduce costs by reducing wasted time and money. Big data analytics can also help improve patient care, as well as cut down on mistakes in the system.
While many think of applications in finance, there are plenty of opportunities for data scientists within all sorts of industries. Geologists have long used big data analytics to study the Earth’s geological structures. By combining this information with demographic information, geologists can determine how to protect the environment. Similarly, environmental data scientists examine satellite images to map changes in climate. By applying algorithms and statistical techniques, data scientists can predict changes in the weather and climate over the next few decades.
A big data analytics program for companies could help resolve issues ranging from product recalls to product manufacturing processes. Companies need to use advanced software to track all of their activities. These programs can also be used to monitor costs and save billions of dollars a year. By combining massive amounts of data and analysis with traditional economic tools, companies can make informed decisions regarding their businesses and products that will have both short and long-term benefits.
The possibilities offered by big data are only the beginning. It is vital that large companies use these tools wisely in order to reap the full benefits. In addition to saving money, these tools can be used to develop better customer service. Additionally, by allowing users access to previously hard-to-obtain data, companies could find new ways to attract and retain customers. As the use of big data continues to grow and become more common, companies will see improved benefits not only in revenue growth, but also in customer relations.